Frequently Asked Questions

We service Toronto, Markham, Scarborough, Etobicoke, Mississauga, Brampton, and the rest of the GTA. We are also willing to travel further on a case by case basis. Give us a call to inquire!

You can put your items on hold for up to 1 week. If you are planning ahead, feel free to still checkout your cart & put in your request. If any of the items in the order are no longer in stock once the 1 week mark hits, we will provide you with suitable alternatives to choose from.

The delivery & pickup fees depend on the distance to our store & amount of items ordered, starting at $100 within the GTA. The amount will be reflected on the quote sent to you via email post checkout. It'll always be fair and within reason. While other companies offer free delivery, we would much rather keep our prices down item by item instead.

No, payment is only necessary once an invoice has been sent via email. The checkout process is simply to provide us with the information necessary to send you a quote.

The price displayed on each item on our site is for a living rental of up-to 30 days. We've priced our items very competitively that it makes financial sense whether it's a 5 day or 30 day rental. For long term rentals, we can provide a discount which will be calculated & displayed on the quote emailed post-checkout.

No, it is not. We’re in the process of adding every item on our website but there is still more work to be done. If you want something that you can’t find on our website, please give us a call and we’ll be happy to send you photos via email or text. Alternatively, you can stop by our warehouse to see everything we have in person.

For sure. We have stagers who stage homes on all levels of the spectrum. Communicate to us what you’re looking for and our in-house designer will help build a package for you.

As fast as you need it. If you need something urgently, we will make it work. We will always do our absolute best to accommodate your request and change our schedule around where we can. All we ask is that you communicate everything to us upfront. Normally, the speed of our delivery depends on our delivery schedule for the week. On some days we could do same day delivery if we're in your area already, other times it might be scheduled in a few days later.

Not at all. We will reach out on a monthly basis to see if you'd like to extend your rental for the upcoming month. We're flexible. All we ask is that you communicate with us.

If our drivers can do it, we’ll make it work! We always do everything in our power to fulfill requests, especially when they’re urgent.

No problem - we are always happy to accommodate all requests. Simply let us know which items you'd like to purchase and we can provide a competitive quote, taking into account the brand of the item(s) & current condition.

Payment should be made prior to items being delivered. It can be made by credit card, e-transfer, cheque, or bank transfer.

Definitely. If you commit upfront, we can offer a discounted rate. The longer you rent with us, the lower the monthly price will be. All we ask is that you pay first & last months payments.

Please see our Shop by Brand section to see the brands we work with. We have partnerships with these brands that allow us to price items at a competitive rate. If your order is large enough, while you wait for your furniture to arrive, we’re happy to provide loaner furniture at no cost.